Cloud Solution Provider

InnoChannel is a Cloud Solution provider based in Kuala Lumpur, Malaysia which focuses on G Suite platform. Our business-driven approach separates us from typical IT companies.

Our service aims to make your business understand and utilize the Cloud technology and Internet to transform your business. We are here to help you to reduce the cost and time of maintaining your web services, automate business processes with Google technology while delivering the best value to your customers.

If you are serious about your business success on the Internet, we can get you there.

Our Journey

Established in the year 2007, InnoChannel set its core business on Internet Marketing consultation which is to help businesses to run their business online.

In 2010, we foreseen the rise of cloud technology and got on board into the Google Giant Enterprise and successfully became the Certified G Suite Premier Partner and later became a Google Cloud Partner in Malaysia.

We are proud to be a 100% local breed company and not branch or FDI from overseas. Currently, InnoChannel provides email platform consultation, security advisory, email migration service and maintenance to clients.We also develop custom application and software integration based on G Suite API.

Certified Google Cloud Partner

Google practices a 100% sales channel model where Google relies on certified partners to provide front-end support. Customers with a lot of email users usually would purchase through a partner in order to get front-end services such as system consultation, email migration, training and troubleshooting.

As a Google Cloud Partner, we are well-trained and Google certified in email migration in different platforms and provide valued-added services such as free remote support via phone, email and remote access which has much faster response time compared to getting the overseas support from Google. Every year, a Partner must be re-evaluated by Google and passed 3 professional exams.

Currently we have 2 full-time local staff (engineers) certified with the above credentials and another 2 front-desk support staff managing over 400 local customers in different sizes.

We are providing the following G Suite services:

  1. Email Solution and Consultation.
  2. Data Migration (email, contact, calendar, files).
  3. On-site training for administrators and users.
  4. On-site / Off-site troubleshooting and support.
  5. G Suite Account Administration.
  6. G Suite API Development
  7. Mobile Device Management (MDM).
  8. Email Security Advisory and Assessment.

Microsoft Silver Partner

In 2016, we became a Microsoft Silver Partner by invitation of Microsoft in order to serve a wider range of needs from customers. Office 365 cloud productivity suite has also become part of our core business after 3 years of efforts.

Customer References

InnoChannel deployed and migrated thousands of users from different email platforms to G Suite and Office 365. Our clients ranging from 5 to 1000+ email users which previously used different email servers and successfully migrated to G Suite / Office 365.

For privacy concerns, our customer reference contact will be given upon request.

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